Welcome
Waters View is a residential home, registered for fifteen Residents. We offer full time residential care, dementia care, end of life care, care on a respite basis and day care. We have a dedicated team of carers and, being a small home, trusting relationships are soon created between residents and staff and residents soon become familiar with the carers thus giving confidence and putting residents and families at ease. Our team are extensively experienced and have achieved a multitude of qualifications. We employee the highest standards of Care Assistants.
The Home
Waters View was originally a private house, built in 1968. In 1989 it was converted to a Residential Home with rooms for ten residents, more recent conversion works have increased the accommodation to fifteen.
Situated in the delightful rural setting of Little Oakley, where there is a village store and public house, it is only a short drive into Dovercourt with its Blue Flag beach and town with shopping facilities. We are also on direct bus routes from Colchester, Harwich, Clacton and Manningtree. The house is south facing with far reaching sea views from the front of the Home across the backwaters towards Walton on the Naze.
Facilities
Waters View is a care home providing care and accommodation for up to fifteen older people who may also have dementia, or other conditions.
We offer:
- Full time residential care
- Dementia care
- Nursing care
- Respite Care, where all facilities can be used, including assisted bathing
We provide 24-hour care, our service includes food, accommodation, laundry, assisted bathing and all care needs, the things not included are hairdressing, chiropody and personal newspapers/magazines or toiletries, however a hairdresser calls at the home every week and a chiropodist visits regularly. Delivery of newspapers/magazines can be added to the daily delivery currently in place.
Waters View has fifteen bedrooms, fourteen single and one double (premium charged if single occupancy). Fourteen rooms have en-suite facilities and are all fully furnished. Residents are encouraged to bring in items of personal belongings subject to space and the items meeting safety regulations, this can replace the furniture provided.
All rooms have individual radiator central heating.
Each room is individually decorated to enhance the ‘homely’ feeling.
There is both a passenger lift and stair lift to the upper floor to ensure residents have ease of free movement around the Home.
The main bathroom has an electronic bath chair to aid accessibility to bathing.
We have lots of equipment to support the moving and handling of people if necessary for their care, including full body hoists, standing hoists, stand aids, etc.
We follow a four-week menu that is reviewed so the best in local, fresh, seasonal produce can be included.
We offer a full and varied menu with choices available at all mealtimes and alternatives available to cater to individual likes and dislikes. Special diets are catered for and being a smaller home, it is easier to cater to people’s individual needs and requirements. We are able to meet the needs of specialist diets such as meal supplements, fortified meals, and all modified diets.
Fresh cakes are made on a daily basis by the cooks. Meals are generally served at the table and Residents are encouraged to eat their main meal in the company of the others, but Residents can choose to eat in their room should they prefer to. Many Residents choose to have breakfast in their room.
All food is prepared in our newly renovated Kitchen.
- Breakfast: am–am (approx)
- Morning Coffee / Tea: am–am
- Lunch: pm–pm (approx)
- Afternoon Tea / Coffee: pm–pm
- Tea: pm–
Food and drinks are available throughout the day, evening and night, as requested.
Relatives are welcome to dine with you for a small charge, providing sufficient notice is given to the kitchen staff. Birthdays and special occasions are always celebrated.
We have always operated an open visiting policy; your friends and family are welcome to visit at any (reasonable) time. However, due to the ongoing covid precautions, we ask that you please book an appointment when visiting. This allows us to space out visitors arriving throughout the day, to ensure that we avoid crowding in the communal areas.
Doctor
A doctor can be allocated to you if your own doctor cannot continue to attend to you because of your move. We can arrange this on your behalf.
Nurses
We have a close working relationship with our local ACE Team, who can assess your needs and give access to a full range of support and products to help you with Skin Care, Diabetes, Continence, etc.
Opticians Services
Optical services are available and a local optician will call on residents at the Home if required.
Chiropody
A fully qualified Chiropodist visits the Home every six weeks.
Dental Care
This can be arranged by a member of staff, please enquire for details.
Hairdressing
Hairdressing is available for ladies and gentlemen, please enquire about cost. Your own hairdresser may also visit you here if you wish.
Newspapers and Magazines
These can be ordered to be delivered daily. Please speak to a member of staff about your requirements. These are at your own cost.
Dry Cleaning
Dry cleaning can be arranged with the Waters View team.
We provide 24 hour care, our service includes food, accommodation, laundry, assisted bathing and all care needs, the only things not included are hairdressing, chiropody and personal newspapers/magazines, however a hairdresser calls at the home every week and a chiropodist visits regularly and delivery of newspapers/magazines can be arranged.
Waters View has fourteen bedrooms, thirteen single and one double (premium charged if single occupancy). All rooms have en-suite facilities and are fully furnished. Residents are encouraged to bring in items of personal belongings subject to space and the items meeting safety regulations.
All rooms have individual radiator central heating with thermostatic valves to allow personal control of the rooms temperature. Each room is individually decorated to enhance the ‘homely’ feeling. There is both a passenger lift and stair lift to the upper floor to ensure residents have ease of free movement around the Home. Bathrooms have seat lifts to aid accessibility to bathing, something many older people have not had the enjoyment of in years.
Testimonials
Find out what our customers say at carehome.co.uk
We have been sent a number of testimonials from residents, friends and families of former residents and a selection of these can be seen below and on the following pages. For reasons of privacy some personal details have been obscured. The originals and a wider selection can always be seen by personal visitors to the home on request.
Read all of testimonial 1We were so impressed by your levels of care and understanding…
Read all of testimonial 2All the family really appreciate the homely environment…
Read all of testimonial 3Just a little note to say thank you for all your loving kindness…
Read all of testimonial 4Thank you so much for the care, love, kindness and compassion…
Read all of testimonial 5For caring for Mum so well…
Read all of testimonial 6Just a simple thank you very much…
Read all of testimonial 7…have witnessed many episodes of great kindness and support…
Read all of testimonial 8Many Thanks for all of your kindness…
Read all of testimonial 9A big thank you to you for the care and attention…
Read all of testimonial 10Just to say thanks to you all for your care…
Read all of testimonial 11…thank you and your staff for the excellent standard of service…
Read all of testimonial 12Special Thank You
Team
We have a well-trained, experienced and loyal Care team, many of whom have been at Waters View for many years.
Waters View is owned by Claire Bird and her family, purchased from the long-standing Bradshaw family, in November 2019. Claire has over twenty years’ experience in the Social Care sector.
Claire is the Registered Manager of Waters View, starting her time here as the Home Manager, employed by the previous Proprietors since April 2019. Claire holds her Level 4 Registered Manager’s Award. Claire is present and oversees the running of the Home on a daily basis and is assisted by her family.
Ellie Bird, Claire’s Daughter, works full time alongside her, with her Husband, Paul, and her Son, Scott close by for all maintenance work.
Ellie holds a Law Degree and is currently studying her Level 5 Leadership and Management in Adult Social Care.
There are three Senior Carers. Sharon and Toni are our Day Care Seniors, and they lead the day shift team. Luke is our new Night Senior, leading the night team, with support from Claire and Toni as needed while we recruit for a second Night Senior. They are responsible for the home in the Management's absence and are all at least NVQ Level 2 qualified. All our Senior team are trained above the mandatory requirements in areas such as medication, first aid, fire awareness, record keeping and care planning. They also organise the day-to-day delivery of care to the Residents and support the care staff in their development.
There are seven further Care Assistants, who deliver care to our residents under the guidance of the Management and Seniors. Most of these have been with us for a number of years so they too know the Home, Staff, Residents and Families well. Many hold NVQs in Health and Social Care and the Social Care Certificate. As well as the mandatory training, many do extra courses in areas such as anxiety, pressure sore care, challenging behaviour and dementia.
We have a key-worker system which teams up each resident with one of the staff who is then responsible for overseeing the cleaning and maintenance of the Resident’s environment, giving the Resident a specific person, they know they can rely on. They are also responsible for liaising with the Senior responsible for the care plan to make sure that is always fully up to date with likes and dislikes.
We have two cooks, who provide home cooked meals, made from fresh local produce and keep the kitchen up to regulation standards. With all our cooking on site we can cater for everyone’s needs, likes and concentrate on good quality food and snacks to ensure weight maintenance and usually gain with all their yummy cakes!
We have Paul, our handyman, who carries out small general repairs and maintenance of the building and grounds. He will also be pleased to help you personalise your room, such as hanging pictures on your walls, etc.
Laundry is done by the care staff. Please ensure all clothing is colour fast, machine washable with the resident’s initials or name on them before admission.
Although all staff have specific roles and responsibilities, the emphasis at Waters View is very much on team-working towards the common goal of providing the very best, person-centred care to our Residents, enabling them to maintain their dignity and respect.
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